Shipping policy
At Reloself, we work with trusted fulfillment and shipping partners to prepare and deliver your orders.
Order Processing
Orders are generally processed within 2–3 business days. Since some of our products are made to order, processing times may occasionally vary.
Delivery Time
After dispatch, orders generally arrive within 2–5 business days, depending on your location, pincode, courier service, and other circumstances.
Delivery times are estimates and are not guaranteed. Holidays, weather conditions, courier disruptions, remote locations, and other circumstances outside our control may cause delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, tracking information will be provided where available. You can use the tracking information to follow your shipment.
Delivery Issues
If your order appears to be delayed, please contact our customer support with your order number.
If your package arrives damaged, please keep the original packaging and contact us as soon as possible. Photos and an unboxing video may be requested so that we can properly investigate the issue.
Incorrect Shipping Information
Please make sure your shipping information is correct before placing your order. Incorrect or incomplete information may result in delivery delays or the shipment being returned.
We are committed to making your Reloself experience smooth from checkout to delivery.